The Owen Sound Current

The Owen Sound Current

AI Assistant Gets to Work Handling Non-Emergency Calls for Owen Sound Police

Owen Sound Police have launched a new AI assistant designed by a Canadian technology partner to gather information from callers and route requests, so dispatchers can focus on urgent situations.

Miranda Miller's avatar
Miranda Miller
Mar 12, 2026
∙ Paid
Image source: Owen Sound Police Service

The Owen Sound Police Service has launched a new artificial intelligence answering assistant designed to help manage non-emergency calls and reduce pressure on dispatchers — a system the service helped design in partnership with a Canadian technology company.

The system, called CARA (Community Assistance and Respons…

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